Chase dom credit card customer service12/10/2023 Same page link returns to footnote reference 2Your qualifying mortgage must be linked and enrolled in automatic payments on the business day before the end of your statement period. For more information, please see a banker or visit /checking Opens in a new window.įor current or prior members of our nation's military with qualifying military ID. Otherwise a $12 Monthly Service Fee will apply. Same page link returns to footnote reference 2 Chase Total Checking Service Fee: Chase Total Checking has no Monthly Service Fee when you do at least one of the following each statement period: Option #1: Have electronic deposits made into this account totaling $500 or more, such as payments from payroll providers or government benefit providers, by using (i) the ACH network, (ii) the Real Time Payment network, or (iii) third party services that facilitate payments to your debit card using the Visa ® or Mastercard ® network OR, Option #2: Keep a balance at the beginning of each day of $1,500 or more in your checking account OR, Option #3: Keep an average beginning day balance of $5,000 or more in any combination of this account and linked qualifying Chase checking, savings and other balances. ![]() After that the Monthly Service Fee will apply unless you meet one of the ways to avoid the Monthly Service Fee each statement period (if applicable). Same page link returns to footnote reference 1New and converted accounts will not be charged a Monthly Service Fee for at least the first two statement periods. To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review Bank of America Online Privacy Notice and our Online Privacy FAQs.Or more in any combination of this account and linked qualifying Chase checking, savings and other balances.įor more information. These ads are based on your specific account relationships with us. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements.Īlso, if you opt out of online behavioral advertising, you may still see ads when you log in to your account, for example through Online Banking or MyMerrill. If you opt out, though, you may still receive generic advertising. If you prefer that we do not use this information, you may opt out of online behavioral advertising. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. Relationship-based ads and online behavioral advertising help us do that. We strive to provide you with information about products and services you might find interesting and useful. If you did not provide your account information to the merchant in question and suspect that your information was stolen, please contact us immediately. ![]() Most transactions must be disputed within 60 days of the date of your statement on which the error appeared. Show me how to dispute a transaction in Mobile Banking ![]() Show me how to dispute a transaction in Online Banking Not an Online Banking customer? Enroll in Online Banking today ![]() To access the credit card dispute process, log in to Online Banking. Online Banking customers can submit most credit card disputes directly from the transaction detail found in the Activity tab on your credit card account page, or from the Dispute a transaction link on the Information & Services tab. You can typically find the merchant's contact information on your receipt or billing statement. Additionally, please note that only posted transactions can be disputed (pending charges are temporary and may change), so if you have any immediate concerns about a pending charge, you may want to contact the merchant. Before initiating a claim, consider calling the merchant first, as they may resolve your claim faster (we may also require information from the merchant to process a claim, so contacting them directly may save you time).
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